FAQ

  • No, Capital Credit operates only on a contingency basis. Typically, our clients are only billed a commission when we successfully collect funds on their behalf. To learn more about Capital Credit's standard commission rates, feel free to reach out to us at any time.

  • All new accounts at Capital Credit are processed within 24 hours.

  • As part of its standard collection procedures, Capital Credit reports debtors to Equifax, Experian, and the National Association of Credit Management (NACM) for commercial accounts.

  • Capital Credit handles all debtors with professionalism. Our collectors never engage in abusive behavior and strictly adhere to the guidelines outlined in the Fair Debt Collection Practices Act.

  • Clients can use our online database to submit new accounts, examine account inventories, and obtain personalized reports on their collection matters. To see a live demonstration of our online services, feel free to reach out to us at your convenience.

  • Yes! We will provide our clients with a HIPAA Subcontractors Agreement that goes over the current HIPAA compliance regulations.

If you are interested in more detailed information on Capital Credit’s debt recovery services, please feel free to contact us online or call 503-297-4488 or toll-free at 1-877-821-6386 at any time.